Refund policy
Return & Refund Policy
Leslie’s Bookish Boutique
Last updated: October 21, 2026
Thank you for shopping with Leslie’s Bookish Boutique! 🖤🌹
Every order is carefully prepared, and we want you to have a wonderful shopping experience. Please review our return and refund policy before placing your order.
🎁 Mystery Bookish Boxes & Bundles
Our Mystery Bookish Boxes and Blind Date with a Book bundles are designed to provide a fun and exciting surprise!
Because these products contain mystery-selected merchandise, we do not accept returns or exchanges based solely on personal preferences, disappointment with the assortment, or receiving an item that differs from an example photograph.
- Contents, colors, styles, and item quantities may vary.
- Specific mystery items are not guaranteed unless explicitly stated in the product description.
- Mystery scoop orders are prepared according to the number of draws purchased and the product listing’s stated rules.
- Any advertised minimum merchandise retail value will be honored.
If your order arrives damaged, defective, incomplete, or incorrect, please contact us within 7 days of delivery so we can review the issue and arrange an appropriate resolution.
💕 Handmade & Ready-to-Ship Products
Our handmade and ready-to-ship products include tumblers, pens, bookmarks, keychains, badge reels, and other boutique merchandise.
We do not accept returns or exchanges for changes of mind, personal preferences, or accidental purchases, except where required by law.
If an item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
We will review the issue and provide an appropriate resolution, which may include a replacement, refund, or another remedy as required by applicable law.
🌹 Personalized & Custom-Made Products
Personalized and custom-made products are created specifically for each customer.
We do not accept returns or exchanges for changes of mind, including dissatisfaction with customization choices approved by the customer.
If we make an error in your customization or your product arrives damaged, defective, or incorrect, please contact us so we can make it right.
📦 Damaged, Defective, Missing, or Incorrect Items
If there is an issue with your order, please contact Leslie’s Bookish Boutique as soon as possible, preferably within 7 days of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photographs of the affected item and packaging, if available
We may request additional information to help resolve the issue.
Reporting an issue after 7 days does not eliminate any rights or remedies provided by applicable law.
💳 Refunds
When a refund is approved, it will generally be issued to the original payment method.
Processing times may vary depending on your payment provider.
If a return is required because an item is defective, damaged, or incorrect, we will provide return instructions and cover reasonable return shipping costs where required by law.
Original shipping charges are generally nonrefundable for voluntary returns, but refunds for shipping will be provided when required by law.
❌ Order Cancellations
If you need to cancel an order, please contact us as soon as possible.
Cancellation requests cannot be guaranteed once an order has entered preparation, customization, or shipping.
Any cancellation or refund rights required by applicable law will be honored.
🖤 Contact Us
If you have questions or concerns about your order, please contact Leslie’s Bookish Boutique through our website’s contact form.
We appreciate your understanding and thank you for supporting our small business!
Leslie’s Bookish Boutique 🖤🌹
Nothing in this policy limits any rights or remedies customers have under applicable consumer protection laws.